Privacy policy
This Privacy Policy describes how The Playback Store ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from theplaybackstore.com (the "Site").
Information we collect
When you visit the Site, we automatically collect device information (browser, IP address, time zone, cookies) and browsing information (pages viewed, products viewed, referring site).
When you place an order, we collect your name, billing address, shipping address, phone number, email address, and payment information (Cash on Delivery, JazzCash, EasyPaisa, or card details processed by our payment provider).
How we use it
We use your information to:
- Fulfill your orders (processing, packing, shipping, communication)
- Send you updates about your order via WhatsApp, SMS, or email
- Send you marketing communications (only if you opt in — you can unsubscribe anytime)
- Improve the Site and prevent fraud
Sharing your information
We share your information with:
- Shopify — powers our online store
- Payment providers — JazzCash, EasyPaisa, SafePay, and card networks (as applicable)
- Delivery partners — to ship your order to your address
- Legal authorities — when required by law
We do not sell your personal information.
Your rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us on WhatsApp at +92 331 1077756 or via the Contact Us page.
Cookies
We use cookies to keep your shopping cart working, remember your preferences, and understand how the Site is used. You can disable cookies in your browser settings, but parts of the Site may not work correctly.
Data retention
We retain your order information for our records unless you ask us to delete it.
Contact
WhatsApp us at +92 331 1077756 or use the Contact Us page.
Last updated: August 2026