Terms of service

This website is operated by The Playback Store. Throughout the site, the terms "we", "us", and "our" refer to The Playback Store. By visiting theplaybackstore.com and/or purchasing from us, you agree to be bound by these Terms & Conditions.

1. Use of the Site

By using this Site, you confirm that you are at least 18 years old, or that you are using the Site with the consent of a parent or guardian.

You may not use our products for any illegal purpose, violate any laws in your jurisdiction, or attempt to interfere with the security of the Site.

2. Products

All items are hand-picked vintage. Every piece is one of one — never restocked. Product photos and descriptions are as accurate as we can make them, but colors and details may vary slightly from screen to reality. Pre-existing wear is normal for vintage and is noted where relevant.

3. Pricing and payment

All prices are in Pakistani Rupees (PKR) and inclusive of applicable taxes. We accept the following payment methods:

•     Cash on Delivery (COD)

•     JazzCash

•     EasyPaisa

•     SadaPay

•     Bank transfer (on request)

•     Debit / Credit cards — coming soon

Prices are subject to change without notice. We reserve the right to cancel any order at any time.

4. Orders

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud. If we cancel your order after payment, you'll be refunded in full.

5. Shipping and returns

See our Shipping Policy and Returns & Refunds Policy for details.

6. Intellectual property

All content on this Site — including the PLAYBACK name, logo, wordmark, photography, and copy — is the property of The Playback Store and protected under applicable copyright and trademark laws. Do not reproduce without written permission.

7. Third-party links

The Site may contain links to third-party websites (Instagram, TikTok, WhatsApp, etc.). We are not responsible for the content or practices of those sites.

8. Disclaimers

The Site and all products are provided "as is". We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties.

9. Limitation of liability

In no event shall The Playback Store, its owners, or affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, beyond the amount you paid for the order.

10. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be handled in the courts of Karachi.

11. Changes to Terms

We may update these Terms at any time. Changes take effect when posted on the Site. Continued use of the Site means you accept the updated Terms.

12. Contact

WhatsApp us at +92 331 1077756 or email support@theplaybackstore.com.

Last updated: August 2026